Effective Date: 25.06.2024
Last Updated: 24.02.2025
Dexotec Music Group GmbH (referred to as "Dexotec Music","we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Dexotec Music Group GmbH
Behrenstrasse 22
40233 Düsseldorf
Germany
For questions regarding this Privacy Policy, you can also contact our Data Protection Officer:
Dexotec Music Group Netherlands N.V.
Hooigracht 106,
2312 KX Leiden, Netherlands
Phone: +31 71 512 7573
E-Mail: [email protected]
2. Information We Collect
We may collect the following types of personal data when you interact with us:
2.1 Information You Provide Directly
Name, email address, phone number, and other contact information.
Payment details (e.g., credit card information, billing address) for purchases.
User account details, such as username, password, and preferences.
2.2 Automatically Collected Information
IP address, browser type, operating system, and device information.
Usage data, such as time spent on our website, pages visited, and clicks.
Cookies and tracking technologies (see Section 8 below).
2.3 Third-Party Data
We may receive data from third parties such as social media platforms (e.g., when you log in using your social media accounts) or analytics providers.
3. How We Use Your Information
We use your data for the following purposes:
To provide and improve our services: Processing transactions, managing accounts, and delivering content.
Marketing and promotions: Sending newsletters, special offers, or promotional content (with your consent, if required).
Compliance: Complying with legal obligations, resolving disputes, and enforcing our terms of service.
Personalization: Customizing the user experience based on your preferences.
4. Sharing of Your Information
We may share your information with:
Service Providers: Third-party vendors assisting with payment processing, hosting, analytics, or marketing.
Business Partners: For collaborative projects or promotions (with your consent, if required).
Legal Authorities: If required to comply with applicable laws, regulations, or legal proceedings.
5. Your Rights
You have the following rights regarding your personal data:
Access and Portability: Request a copy of the personal data we hold about you.
Correction: Request corrections to your personal data.
Deletion: Request deletion of your data (subject to applicable laws).
Objection: Object to data processing based on legitimate interest or for marketing purposes.
Withdraw Consent: Revoke your consent for data processing at any time.
To exercise these rights, please contact us at [email protected].
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
7. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data, such as EU Standard Contractual Clauses.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze website usage.
Necessary Cookies: Essential for website functionality.
Performance Cookies: Help us understand usage patterns.
Marketing Cookies: Enable targeted advertising.
You can manage your cookie preferences in your browser settings.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.
11. Contact Us
For further inquiries or to exercise your rights, please contact us at:
